Shipping policy
Preorder Shipping
All Founders Club items are sold as preorders. Orders will ship once production is complete.
Estimated Fulfillment Window
Preorders are expected to ship within 6–10 weeks from the preorder close date.
This timeline is an estimate and may vary due to production, quality control, or logistics.
Order Updates
Customers will receive email updates when:
- Production begins
- Orders are prepared for shipment
- Orders have shipped (with tracking)
Domestic Shipping
We currently ship within the United States. Shipping rates are calculated at checkout.
International Shipping
International shipping options may be offered at a later date. Duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
Address Accuracy
Please ensure your shipping address is correct at checkout. KAVIAT is not responsible for delays or losses caused by incorrect address information.
Lost or Delayed Packages
Once an order has shipped, delivery timelines are the responsibility of the carrier. If your package is lost or significantly delayed, please contact us and we will assist where possible.